When the "check engine" light flashes on, you know something is wrong with your car. The question is: how much is it going to cost?
Anthony Beaver is a service adviser at a car dealership in Napa, California. He's the one who delivers the news after the mechanic has checked the engine and found out what's wrong. Anthony has been on the job for 15 years, and he's become used to dealing with outraged customers.
Anthony talks with Dick Gordon about the time an irate boyfriend showed up to confront him - and he answers the difficult question of why there are so few young black men doing this kind of work.
Shiow-Jiau Yung was crossing the street one day seven years ago in Champaign, Illinois. She had just gotten off the bus and was heading towards her apartment when a pickup truck ran the light and hit her. She was in a coma for three days, but didn't fully regain consciousness for three weeks.
Shiow gradually learned the details of the accident from friends and family after she woke up - and she has a sense of humor about it now. She jokes that it's a convenient excuse for anything, including insulting others: "Oh, it's just the coma talking." But Shiow also admits that the experience opened her eyes to the kindness in people, even in those she barely knew.