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January 05, 2009

A Little Justice

Mitch Berns faced a moment air travelers know only too well. When he checked the status of his flight home from a blissful vacation with his wife, he found that his airline had rebooked him because of bad weather. On any other trip home, he might have shrugged and put up with the red-eye and the extra layover. But this not time - Mitch was convinced the bad weather was just an excuse, and he took the airline to small claims court.

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