Phoebe Judge talks to Jacob Tomsky, who's held every possible job in the hotel industry. In his new book, Heads in Beds, he offers tips on how to get a better room, how to tip, and how to avoid the bellhop.
People in Haiti don't mention the "earthquake" so much, but most people have a January 12th story to tell. Today Dick Gordon listens to a few stories and finds out what has happened in the last two years. Haitians talk of working to move forward and still feeling pulled by the enormous experience.